Privacy Policy

1. Introduction

Sandy Digital Hub ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

• Name, email address, and mobile number (during account registration)
• Billing and payment information (processed securely via Razorpay)
• Communication data (when you contact us via forms or email)

Automatically Collected Information

• Browser type and version
• IP address and general location
• Pages visited, time spent, and navigation patterns
• Device information and operating system

3. How We Use Your Information

• To provide, maintain, and improve our services
• To process your orders and payments
• To communicate with you about your orders and services
• To send promotional emails (you can opt out at any time)
• To detect and prevent fraud or unauthorized access
• To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your personal information. Passwords are encrypted using bcrypt hashing. Payment information is processed securely through Razorpay and we do not store your card details on our servers.

5. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can manage cookie preferences through your browser settings. Essential cookies required for authentication cannot be disabled while using our services.

6. Third-Party Services

We may share your information with the following third-party service providers:

• Razorpay — for payment processing
• MongoDB Atlas — for secure data storage
• Vercel — for hosting and deployment

These providers have their own privacy policies and we encourage you to review them.

7. Your Rights

• Access and review your personal information through your dashboard
• Update or correct your personal data at any time
• Request deletion of your account and associated data
• Opt out of promotional communications

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Order data is retained for a minimum of 8 years as required by Indian tax laws. You may request account deletion by contacting us.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a minor, we will delete it promptly.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at our contact page or email us at info@sandydigitalhub.com.